PDQ is made up of housekeeping professionals that specialize in training room attendants in the skills to, not only service guest rooms, but on how to maximize efficiency and improve guest service while doing so. Our experts train room attendants and department leaders to ensure they have the proper skills to service rooms safely and efficiently. This includes: Cleaning methods, techniques, ergonomics, cleaning cycles, chemical and cleaning supplies usage.
PDQ is the only company in the hospitality industry that brings housekeeping quality, financial efficiency and holistic housekeeper training together into one comprehensive program. PDQ has been in business for over 14 years and has expanded these concepts into a global platform that has been successfully integrated into multiple brands across over 34 countries and thousands of properties. PDQ analyzes the specific needs of a hotel and develops the training around those unique requirements to ensure maximum service, sanitation and efficiency. We are able to customize our processes to ensure that specific needs or standards are included in a more efficient method for cleaning guest rooms.
While the processes developed by PDQ deliver on the quality and efficiency fronts, we also recognize the importance of safety and health for the front line employees. PDQ has developed and incorporated strong ergonomic techniques and safe cleaning practices into the proprietary cleaning cycles. During implementation our Directors will be demonstrating and teaching these techniques directly with your front line employees. This level of instruction is what fosters long term positive change in behavior for all line-level staff. Ultimately, PDQ is interested in a win-win-win relationship. Owners win with better financial results. Guests win with a higher quality product and personalized service. Room attendants win with safer, more precise, energy saving, cleaning methods and cycles.